Beyond customer service, revised
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Menlo Park, Calif. :
Crisp Publications,
c1998.
|
| Edition: | Rev. ed. |
| Series: | Fifty-Minute series.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.5 |b .G458 1998eb |
| 082 | 0 | 4 | |a 658.8/12 |2 21 |
| 100 | 1 | |a Gerson, Richard F. | |
| 245 | 1 | 0 | |a Beyond customer service, revised |h [electronic resource] / |c Richard F. Gerson. |
| 250 | |a Rev. ed. | ||
| 260 | |a Menlo Park, Calif. : |b Crisp Publications, |c c1998. | ||
| 300 | |a 108 p. : |b ill. | ||
| 490 | 1 | |a A Fifty-Minute series book | |
| 500 | |a "Effective programs for retaining your customers"--Cover. | ||
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Customer services. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a ebrary, Inc. | |
| 830 | 0 | |a Fifty-Minute series. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10058853 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 62765 |d 62765 | ||