Service quality a global perspective /
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| Institution som forfatter: | |
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| Andre forfattere: | |
| Format: | Electronisk eBog |
| Sprog: | engelsk |
| Udgivet: |
Bradford, England :
Emerald Group Publishing,
c2003.
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| Serier: | International journal of service industry management ;
v.14, no. 2 |
| Fag: | |
| Online adgang: | An electronic book accessible through the World Wide Web; click to view |
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Lignende værker: Service quality
- Services management
- Services management (including skill development) /
- Special issue from the 4th SIG services research conference services research - a truly global discipline /
- Services marketing and management
- The impact of technology on services
- Service management : operation,strategy,Information technology /