Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality /
Saved in:
| Main Author: | |
|---|---|
| Corporate Author: | |
| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Boston, MA :
Springer US,
2010.
|
| Series: | International Series in Operations Research & Management Science,
139 |
| Subjects: | |
| Online Access: | http://dx.doi.org/10.1007/978-1-4419-1640-2 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
MARC
| LEADER | 00000nam a22000005i 4500 | ||
|---|---|---|---|
| 001 | 0000051961 | ||
| 005 | 20171002052705.0 | ||
| 007 | cr nn 008mamaa | ||
| 008 | 100301s2010 xxu| s |||| 0|eng d | ||
| 020 | |a 9781441916402 |9 978-1-4419-1640-2 | ||
| 024 | 7 | |a 10.1007/978-1-4419-1640-2 |2 doi | |
| 035 | |a 0000002047 | ||
| 035 | |a (DE-He213)978-1-4419-1640-2 | ||
| 050 | 4 | |a HD28-70 |a HF4999.2-6182 | |
| 072 | 7 | |a KJ |2 bicssc | |
| 072 | 7 | |a BUS042000 |2 bisacsh | |
| 082 | 0 | 4 | |a 650 |2 23 |
| 100 | 1 | |a Grigoroudis, Evangelos. | |
| 245 | 1 | 0 | |a Customer Satisfaction Evaluation |h [electronic resource] : |b Methods for Measuring and Implementing Service Quality / |c by Evangelos Grigoroudis, Yannis Siskos. |
| 260 | |a Boston, MA : |b Springer US, |c 2010. | ||
| 300 | |b digital. | ||
| 490 | 0 | |a International Series in Operations Research & Management Science, |x 0884-8289 ; |v 139 | |
| 650 | 0 | |a Economics. | |
| 650 | 0 | |a Operations research. | |
| 650 | 1 | 4 | |a Economics/Management Science. |
| 650 | 2 | 4 | |a Business/Management Science, general. |
| 650 | 2 | 4 | |a Operations Research/Decision Theory. |
| 650 | 2 | 4 | |a Operations Research, Mathematical Programming. |
| 700 | 1 | |a Siskos, Yannis. | |
| 710 | 2 | |a SpringerLink (Online service) | |
| 773 | 0 | |t Springer eBooks | |
| 776 | 0 | 8 | |i Printed edition: |z 9781441916396 |
| 830 | 0 | |a International Series in Operations Research & Management Science, |x 0884-8289 ; |v 139 | |
| 856 | 4 | 0 | |u http://dx.doi.org/10.1007/978-1-4419-1640-2 |
| 908 | |a 121203 | ||
| 912 | |a ZDB-2-SBE | ||
| 942 | 0 | 0 | |c EB |
| 950 | |a Business and Economics (Springer-11643) | ||
| 999 | |c 45281 |d 45281 | ||