Total customer value management : transforming business thinking /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New Delhi Thousand Oaks :
Response Books,
2010.
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Subjects: | |
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Item Description: | Includes index. |
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Physical Description: | xx, 326 p : ill ; cm. |
ISBN: | 9788132103127 (pbk.) |