The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya /
-д хадгалсан:
| Үндсэн зохиолч: | |
|---|---|
| Формат: | Ном |
| Хэл сонгох: | англи |
| Хэвлэсэн: |
Nairobi, Kenya :
Daystar University,
2013.
|
| Нөхцлүүд: | |
| Шошгууд: |
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
MARC
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| 100 | |a Maina, Silas M. |9 11060 | ||
| 245 | |a The effect of the implementation of the service charter on service delivery in telecommunications sector : |b a case study of Communications Commission of Kenya / |c Silas M. Maina. | ||
| 260 | |a Nairobi, Kenya : |b Daystar University, |c 2013. | ||
| 300 | |a x, 91 p. ; | ||
| 500 | |a A thesis presented to the School of Business and Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Masters of Business Administration in Strategic Management. | ||
| 650 | |a Service delivery. |9 11061 | ||
| 650 | |a Service |x Level agreement. |9 11062 | ||
| 650 | |a Telecommunication services. |9 11063 | ||
| 908 | |a 140428 | ||
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