The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Nairobi, Kenya :
Daystar University,
2013.
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| Subjects: | |
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| Item Description: | A thesis presented to the School of Business and Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Masters of Business Administration in Strategic Management. |
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| Physical Description: | x, 91 p. ; |