Enhancing customer experience in the service industry : a global perspective /
Tallennettuna:
| Muut tekijät: | , |
|---|---|
| Aineistotyyppi: | Elektroninen E-kirja |
| Kieli: | englanti |
| Julkaistu: |
Newcastle upon Tyne, England :
Cambridge Scholars Publishing,
2015.
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| Aiheet: | |
| Linkit: | An electronic book accessible through the World Wide Web; click to view |
| Tagit: |
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Samankaltaisia teoksia: Enhancing customer experience in the service industry :
- Surprise! : The secret to customer loyalty in the service sector /
- Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice /
- Quality of experience engineering for customer added value services : from evaluation to monitoring /
- Designing service processes to unlock value
- Delivering knock your socks off service
- Supply chain performance and evaluation models /