Enhancing customer experience in the service industry : a global perspective /
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| Další autoři: | , |
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| Médium: | Elektronický zdroj E-kniha |
| Jazyk: | angličtina |
| Vydáno: |
Newcastle upon Tyne, England :
Cambridge Scholars Publishing,
2015.
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| Témata: | |
| On-line přístup: | An electronic book accessible through the World Wide Web; click to view |
| Tagy: |
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