APA (7th ed.) Zitazioa
Altinay, L., & Poudel, S. (2015). Enhancing customer experience in the service industry: A global perspective. Cambridge Scholars Publishing.
Chicago Style (17th ed.) Zitazioa
Altinay, Levent, eta Surya Poudel. Enhancing Customer Experience in the Service Industry: A Global Perspective. Newcastle upon Tyne, England: Cambridge Scholars Publishing, 2015.
MLA (9th ed.) Zitazioa
Altinay, Levent, eta Surya Poudel. Enhancing Customer Experience in the Service Industry: A Global Perspective. Cambridge Scholars Publishing, 2015.
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