Cita APA (7th ed.)
Altinay, L., & Poudel, S. (2015). Enhancing customer experience in the service industry: A global perspective. Cambridge Scholars Publishing.
Cita Chicago (17th ed.)
Altinay, Levent, i Surya Poudel. Enhancing Customer Experience in the Service Industry: A Global Perspective. Newcastle upon Tyne, England: Cambridge Scholars Publishing, 2015.
Cita MLA (9th ed.)
Altinay, Levent, i Surya Poudel. Enhancing Customer Experience in the Service Industry: A Global Perspective. Cambridge Scholars Publishing, 2015.
Atenció: Aquestes cites poden no estar 100% correctes.