Customer service in health care : a grassroots approach to creating a culture of service excellence /
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| Glavni autor: | |
|---|---|
| Format: | Elektronički e-knjiga |
| Jezik: | engleski |
| Izdano: |
San Francisco : Chicago :
Jossey-Bass ; Health Forum,
[2000]
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| Teme: | |
| Online pristup: | An electronic book accessible through the World Wide Web; click to view |
| Oznake: |
Bez oznaka, Budi prvi tko označuje ovaj zapis!
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| Opis fizičkog objekta: | 1 online resource (179 pages) : illustrations |
|---|---|
| Bibliografija: | Includes bibliographical references and index. |
| ISBN: | 9781119020318 (e-book) |