Quality of experience engineering for customer added value services : from evaluation to monitoring /

Quality of experience engineering for customer added value services : from evaluation to monitoring /

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Bibliographic Details
Other Authors: Mellouk, Abdelhamid (Editor), Cuadra-Sanchez, Antonio (Editor)
Format: Electronic eBook
Language:English
Published: London, England ; Hoboken, New Jersey : ISTE : Wiley, 2014.
Series:Networks and telecommunications series.
Subjects:
Customer services > Management.
Customer services > Quality control.
Quality control > Management.
Total quality management > Data processing.
Electronic books.
Online Access:An electronic book accessible through the World Wide Web; click to view
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Description
Physical Description:1 online resource (288 pages) : illustrations.
Bibliography:Includes bibliographical references at the end of each chapters and index.
ISBN:9781118984345 (e-book)

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