Mellouk, A., & Cuadra-Sanchez, A. (2014). Quality of experience engineering for customer added value services: From evaluation to monitoring. ISTE : Wiley.
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Lua i Stíl Chicago (17ú heag.)
Mellouk, Abdelhamid, agus Antonio Cuadra-Sanchez. Quality of Experience Engineering for Customer Added Value Services: From Evaluation to Monitoring. London, England ; Hoboken, New Jersey: ISTE : Wiley, 2014.
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Lua MLA (9ú heag.)
Mellouk, Abdelhamid, agus Antonio Cuadra-Sanchez. Quality of Experience Engineering for Customer Added Value Services: From Evaluation to Monitoring. ISTE : Wiley, 2014.
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