Quality of experience engineering for customer added value services : from evaluation to monitoring /

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Bibliographic Details
Other Authors: Mellouk, Abdelhamid (Editor), Cuadra-Sanchez, Antonio (Editor)
Format: Electronic eBook
Language:English
Published: London, England ; Hoboken, New Jersey : ISTE : Wiley, 2014.
Series:Networks and telecommunications series.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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035 |a (CaPaEBR)ebr10892210 
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245 0 0 |a Quality of experience engineering for customer added value services :  |b from evaluation to monitoring /  |c edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez. 
264 1 |a London, England ;  |a Hoboken, New Jersey :  |b ISTE :  |b Wiley,  |c 2014. 
264 4 |c ©2014 
300 |a 1 online resource (288 pages) :  |b illustrations. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a Networks and Telecommunications Series 
504 |a Includes bibliographical references at the end of each chapters and index. 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2015. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. 
650 0 |a Customer services  |x Management. 
650 0 |a Customer services  |x Quality control. 
650 0 |a Quality control  |x Management. 
650 0 |a Total quality management  |x Data processing. 
655 0 |a Electronic books. 
700 1 |a Mellouk, Abdelhamid,  |e editor. 
700 1 |a Cuadra-Sanchez, Antonio,  |e editor. 
776 0 8 |i Print version:  |t Quality of experience engineering for customer added value services : from evaluation to monitoring.  |d London, England ; Hoboken, New Jersey : ISTE : Wiley, c2014  |h xiii, 272 pages  |k Networks and telecommunications series.  |z 9781848216723  |w 2014938063 
797 2 |a ebrary. 
830 0 |a Networks and telecommunications series. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10892210  |z An electronic book accessible through the World Wide Web; click to view 
908 |a 170314 
942 0 0 |c EB 
999 |c 174274  |d 174274