Implementing service quality based on ISO/IEC 20000 : a management guide /
Αποθηκεύτηκε σε:
| Κύριος συγγραφέας: | |
|---|---|
| Μορφή: | Ηλεκτρονική πηγή Ηλ. βιβλίο |
| Γλώσσα: | Αγγλικά |
| Έκδοση: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| Έκδοση: | Third edition. |
| Θέματα: | |
| Διαθέσιμο Online: | An electronic book accessible through the World Wide Web; click to view |
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