Implementing service quality based on ISO/IEC 20000 : a management guide /
-д хадгалсан:
| Үндсэн зохиолч: | |
|---|---|
| Формат: | Цахим Цахим ном |
| Хэл сонгох: | англи |
| Хэвлэсэн: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| Хэвлэл: | Third edition. |
| Нөхцлүүд: | |
| Онлайн хандалт: | An electronic book accessible through the World Wide Web; click to view |
| Шошгууд: |
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
Ижил төстэй зүйлс: Implementing service quality based on ISO/IEC 20000 :
- Implementing service quality based on ISO/IEC 20000 : a management guide /
- Service-oriented modeling service analysis, design, and architecture /
- Service-oriented modeling service analysis, design, and architecture /
- Continual service improvement manager : careers in IT service management /
- Continual service improvement manager : careers in IT service management /
- The ITSm process design guide developing, reengineering, and improving IT service management /