Implementing service quality based on ISO/IEC 20000 : a management guide /
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| Hovedforfatter: | |
|---|---|
| Format: | Electronisk eBog |
| Sprog: | engelsk |
| Udgivet: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| Udgivelse: | Third edition. |
| Fag: | |
| Online adgang: | An electronic book accessible through the World Wide Web; click to view |
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