Customer intimacy : pick your partners, shape your culture, win together /

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Bibliographic Details
Main Author: Wiersema, Fred
Format: Book
Language:English
Published: California : Knowledge Exchange, 1996.
Subjects:
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100 1 |a Wiersema, Fred. 
245 1 0 |a Customer intimacy :  |b pick your partners, shape your culture, win together /  |c by Fred Wiersema. 
260 |a California :  |b Knowledge Exchange,  |c 1996. 
300 |a 221 p. 
504 |a Includes bibliographical references and index. 
650 0 |a Customer satisfaction. 
650 0 |a Customer services  |x Relations. 
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