The customer-driven company : moving from talk to action /

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Bibliographic Details
Main Author: Whiteley, Richard C.
Format: Book
Language:English
Published: Reading, Mass. : Addison-Wesley, c1991.
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245 1 4 |a The customer-driven company :  |b moving from talk to action /  |c Richard C. Whiteley. 
260 0 |a Reading, Mass. :  |b Addison-Wesley,  |c c1991. 
300 |a 308 p. :  |b ill. ;  |c 24 cm. 
504 |a Includes bibliographical references and index. 
650 0 |a Customer relations. 
650 0 |a Customer services. 
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