The customer-driven company : moving from talk to action /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Reading, Mass. :
Addison-Wesley,
c1991.
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008 | 901107s1991 maua b 00110 eng | ||
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100 | 1 | 0 | |a Whiteley, Richard C. |
245 | 1 | 4 | |a The customer-driven company : |b moving from talk to action / |c Richard C. Whiteley. |
260 | 0 | |a Reading, Mass. : |b Addison-Wesley, |c c1991. | |
300 | |a 308 p. : |b ill. ; |c 24 cm. | ||
504 | |a Includes bibliographical references and index. | ||
650 | 0 | |a Customer relations. | |
650 | 0 | |a Customer services. | |
908 | |a 060627 | ||
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