Branded customer service the new competitive edge /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
San Francisco, Calif. :
Berrett-Koehler,
2006.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 005 | 20171002055858.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 050126s2006 cau sb 001 0 eng d | ||
| 020 | |z 9781576752982 | ||
| 020 | |z 9781576754047 | ||
| 020 | |z 9781576758861 | ||
| 035 | |a (CaPaEBR)ebr10315365 | ||
| 035 | |a (OCoLC)646813168 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.5 |b .B3667 2006eb |
| 100 | 1 | |a Barlow, Janelle, |d 1943- | |
| 245 | 1 | 0 | |a Branded customer service |h [electronic resource] : |b the new competitive edge / |c by Janelle Barlow and Paul Stewart. |
| 260 | |a San Francisco, Calif. : |b Berrett-Koehler, |c 2006. | ||
| 300 | |a xii, 259 p. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2009. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Business names. | |
| 650 | 0 | |a Brand name products. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 700 | 1 | |a Stewart, Paul. | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10315365 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 100791 |d 100791 | ||