Customer service in health care : a grassroots approach to creating a culture of service excellence /
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| Autor principal: | |
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| Formato: | Recurso Electrónico livro electrónico |
| Idioma: | inglês |
| Publicado em: |
San Francisco : Chicago :
Jossey-Bass ; Health Forum,
[2000]
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| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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