APA (7e ed.) Bronvermelding
Baird, K. (2000). Customer service in health care: A grassroots approach to creating a culture of service excellence. Jossey-Bass ; Health Forum.
Chicago (17e ed.) Bronvermelding
Baird, Kristin. Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence. San Francisco : Chicago: Jossey-Bass ; Health Forum, 2000.
MLA (9e ed.) Bronvermelding
Baird, Kristin. Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence. Jossey-Bass ; Health Forum, 2000.
Let op: Deze citaties zijn niet altijd 100% accuraat.