Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers /

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Bibliographic Details
Corporate Author:	ebrary, Inc
Other Authors:	Applebaum, Robert, Geron, Scott, 1952-, Straker, Jane K.
Format:	Electronic eBook
Language:	English
Published:	New York : Springer, c2000.
Subjects:	Patient satisfaction. Medical care > Evaluation. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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