Goonan, K. J., Muzikowski, J. A., & Stoltz, P. K. (2009). Journey to excellence: How Baldridge Health Care leaders succeed. ASQ Quality Press.
Chicago-viite (17. p.)Goonan, Kathleen Jennison, Joseph A. Muzikowski, ja Patricia K. Stoltz. Journey to Excellence: How Baldridge Health Care Leaders Succeed. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
MLA-viite (9. p.)Goonan, Kathleen Jennison, et al. Journey to Excellence: How Baldridge Health Care Leaders Succeed. ASQ Quality Press, 2009.
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