Goonan, K. J., Muzikowski, J. A., & Stoltz, P. K. (2009). Journey to excellence: How Baldridge Health Care leaders succeed. ASQ Quality Press.
Citazione stile Chigago Style (17a edizione)Goonan, Kathleen Jennison, Joseph A. Muzikowski, e Patricia K. Stoltz. Journey to Excellence: How Baldridge Health Care Leaders Succeed. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
Citatione MLA (9a ed.)Goonan, Kathleen Jennison, et al. Journey to Excellence: How Baldridge Health Care Leaders Succeed. ASQ Quality Press, 2009.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.