Cita APA (7th ed.)

Goonan, K. J., Muzikowski, J. A., & Stoltz, P. K. (2009). Journey to excellence: How Baldridge Health Care leaders succeed. ASQ Quality Press.

Cita Chicago (17th ed.)

Goonan, Kathleen Jennison, Joseph A. Muzikowski, i Patricia K. Stoltz. Journey to Excellence: How Baldridge Health Care Leaders Succeed. Milwaukee, Wisconsin: ASQ Quality Press, 2009.

Cita MLA (9th ed.)

Goonan, Kathleen Jennison, et al. Journey to Excellence: How Baldridge Health Care Leaders Succeed. ASQ Quality Press, 2009.