APA-referens (7:e uppl.)

Goonan, K. J., Muzikowski, J. A., & Stoltz, P. K. (2009). Journey to excellence: How Baldridge Health Care leaders succeed. ASQ Quality Press.

Chicago-referens (17:e uppl.)

Goonan, Kathleen Jennison, Joseph A. Muzikowski, och Patricia K. Stoltz. Journey to Excellence: How Baldridge Health Care Leaders Succeed. Milwaukee, Wisconsin: ASQ Quality Press, 2009.

MLA-referens (9:e uppl.)

Goonan, Kathleen Jennison, et al. Journey to Excellence: How Baldridge Health Care Leaders Succeed. ASQ Quality Press, 2009.