Gallery, M. E., & Carey, S. C. (2014). Outcomes, performance, structure (OPS): Three keys to organizational excellence. ASQ Quality Press.
Lua i Stíl Chicago (17ú heag.)Gallery, Michael E., agus Stephen C. Carey. Outcomes, Performance, Structure (OPS): Three Keys to Organizational Excellence. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
Lua MLA (9ú heag.)Gallery, Michael E., agus Stephen C. Carey. Outcomes, Performance, Structure (OPS): Three Keys to Organizational Excellence. ASQ Quality Press, 2014.
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