Citação norma APA

Gallery, M. E., & Carey, S. C. (2014). Outcomes, performance, structure (OPS): Three keys to organizational excellence. ASQ Quality Press.

Citação norma Chicago

Gallery, Michael E., and Stephen C. Carey. Outcomes, Performance, Structure (OPS): Three Keys to Organizational Excellence. Milwaukee, Wisconsin: ASQ Quality Press, 2014.

Citação norma MLA

Gallery, Michael E., and Stephen C. Carey. Outcomes, Performance, Structure (OPS): Three Keys to Organizational Excellence. ASQ Quality Press, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.