Gallery, M. E., & Carey, S. C. (2014). Outcomes, performance, structure (OPS): Three keys to organizational excellence. ASQ Quality Press.
Citace podle Chicago (17th ed.)Gallery, Michael E., a Stephen C. Carey. Outcomes, Performance, Structure (OPS): Three Keys to Organizational Excellence. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
Citace podle MLA (9th ed.)Gallery, Michael E., a Stephen C. Carey. Outcomes, Performance, Structure (OPS): Three Keys to Organizational Excellence. ASQ Quality Press, 2014.
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