Holtzclaw, E., & Holtzclaw, K. (2013). Laddering: Unlocking the potential of consumer behavior. John Wiley & Sons, Inc..
Chicago Style (17. basım) AtıfHoltzclaw, Eric, ve Kaitlyn Holtzclaw. Laddering: Unlocking the Potential of Consumer Behavior. Hoboken, N.J.: John Wiley & Sons, Inc., 2013.
MLA (9th ed.) AtıfHoltzclaw, Eric, ve Kaitlyn Holtzclaw. Laddering: Unlocking the Potential of Consumer Behavior. John Wiley & Sons, Inc., 2013.
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