Holtzclaw, E., & Holtzclaw, K. (2013). Laddering: Unlocking the potential of consumer behavior. John Wiley & Sons, Inc..
Cita Chicago Style (17a ed.)Holtzclaw, Eric, y Kaitlyn Holtzclaw. Laddering: Unlocking the Potential of Consumer Behavior. Hoboken, N.J.: John Wiley & Sons, Inc., 2013.
Cita MLA (9a ed.)Holtzclaw, Eric, y Kaitlyn Holtzclaw. Laddering: Unlocking the Potential of Consumer Behavior. John Wiley & Sons, Inc., 2013.
Precaución: Estas citas no son 100% exactas.