Cita APA (7th ed.)

Holtzclaw, E., & Holtzclaw, K. (2013). Laddering: Unlocking the potential of consumer behavior. John Wiley & Sons, Inc..

Cita Chicago (17th ed.)

Holtzclaw, Eric, i Kaitlyn Holtzclaw. Laddering: Unlocking the Potential of Consumer Behavior. Hoboken, N.J.: John Wiley & Sons, Inc., 2013.

Cita MLA (9th ed.)

Holtzclaw, Eric, i Kaitlyn Holtzclaw. Laddering: Unlocking the Potential of Consumer Behavior. John Wiley & Sons, Inc., 2013.