APA-ийн эшлэл(7 дахь хэвлэлт)

Rao, P., & Sundarm, V. (2012). Oracle CRM On Demand administration essentials: A one-stop implementation reference guide to Oracle CRM on Demand, the world's best-selling brand of CRM technology. Packt Pub..

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Rao, Padmanabha, ба Venkatesan Sundarm. Oracle CRM On Demand Administration Essentials: A One-stop Implementation Reference Guide to Oracle CRM on Demand, the World's Best-selling Brand of CRM Technology. Birmingham, UK: Packt Pub., 2012.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Rao, Padmanabha, ба Venkatesan Sundarm. Oracle CRM On Demand Administration Essentials: A One-stop Implementation Reference Guide to Oracle CRM on Demand, the World's Best-selling Brand of CRM Technology. Packt Pub., 2012.