Rao, P., & Sundarm, V. (2012). Oracle CRM On Demand administration essentials: A one-stop implementation reference guide to Oracle CRM on Demand, the world's best-selling brand of CRM technology. Packt Pub..
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Rao, Padmanabha, و Venkatesan Sundarm. Oracle CRM On Demand Administration Essentials: A One-stop Implementation Reference Guide to Oracle CRM on Demand, the World's Best-selling Brand of CRM Technology. Birmingham, UK: Packt Pub., 2012.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Rao, Padmanabha, و Venkatesan Sundarm. Oracle CRM On Demand Administration Essentials: A One-stop Implementation Reference Guide to Oracle CRM on Demand, the World's Best-selling Brand of CRM Technology. Packt Pub., 2012.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.