The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /

समान संसाधन

• Customer relationship management how to turn a good business into a great one! /
  द्वारा: Roberts-Phelps, Graham
  प्रकाशित: (2001)
• Total customer value management : transforming business thinking /
  द्वारा: Mahajan, Gautam, 1946-
  प्रकाशित: (2010)
• Customer experience management a revolutionary approach to connecting with your customers /
  द्वारा: Schmitt, Bernd
  प्रकाशित: (2003)
• Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
  द्वारा: Malhotra, Naresh K., और अन्य
  प्रकाशित: (2016)
• The rainmaker's toolkit power strategies for finding, keeping, and growing profitable clients /
  द्वारा: Mills, Harry, 1950-
  प्रकाशित: (2004)