The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, N.J. :
John Wiley & Sons, Inc.,
c2012.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 008 | 120308s2012 njua s 000 0 eng d | ||
| 010 | |z 2012010353 | ||
| 020 | |z 9781118315224 (cloth) | ||
| 020 | |z 9781118315453 (e-book) | ||
| 035 | |a (CaPaEBR)ebr10583375 | ||
| 035 | |a (OCoLC)808342225 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.55 |b .S757 2012eb |
| 082 | 0 | 4 | |a 658.8/12 |2 23 |
| 100 | 1 | |a Stratten, Scott. | |
| 245 | 1 | 4 | |a The book of business awesome |h [electronic resource] : |b how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do / |c Scott Stratten. |
| 260 | |a Hoboken, N.J. : |b John Wiley & Sons, Inc., |c c2012. | ||
| 300 | |a ix, 123, ix, 127 p. : |b col. ill. | ||
| 505 | 0 | |a How one man changed a billion-dollar brand -- Marketing is a verb -- Remarry your current customers -- The sun rises online. | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2011. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Relationship marketing. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Management. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a ebrary, Inc. | |
| 740 | 0 | 2 | |a Book of business unawesome : the cost of not listening, engaging, or being great at what you do. |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10583375 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 141842 |d 141842 | ||