Cita APA (7a ed.)
Güngör, H. (2007). Observing and registering emotional satisfaction of customer contacts: For customer satisfaction & loyalty. Vossiuspers UvA.
Cita Chicago Style (17a ed.)
Güngör, Hüseyin. Observing and Registering Emotional Satisfaction of Customer Contacts: For Customer Satisfaction & Loyalty. Amsterdam: Vossiuspers UvA, 2007.
Cita MLA (9a ed.)
Güngör, Hüseyin. Observing and Registering Emotional Satisfaction of Customer Contacts: For Customer Satisfaction & Loyalty. Vossiuspers UvA, 2007.
Precaución: Estas citas no son 100% exactas.