Falcone, P. (2009). 101 tough conversations to have with employees: A manager's guide to addressing performance, conduct, and discipline challenges. American Management Association.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रFalcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. New York: American Management Association, 2009.
एमएलए (9वां संस्करण) प्रशस्ति पत्रFalcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. American Management Association, 2009.
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