Cita APA (7th ed.)
Falcone, P. (2009). 101 tough conversations to have with employees: A manager's guide to addressing performance, conduct, and discipline challenges. American Management Association.
Cita Chicago (17th ed.)
Falcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. New York: American Management Association, 2009.
Cita MLA (9th ed.)
Falcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. American Management Association, 2009.
Atenció: Aquestes cites poden no estar 100% correctes.