Falcone, P. (2009). 101 tough conversations to have with employees: A manager's guide to addressing performance, conduct, and discipline challenges. American Management Association.
Citazione stile Chigago Style (17a edizione)Falcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. New York: American Management Association, 2009.
Citatione MLA (9a ed.)Falcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. American Management Association, 2009.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.