APA (7th ed.) Citation

ebrary, Inc, Grover, V., & Markus, M. L. (2008). Business process transformation. M. E. Sharpe.

Chicago Style (17th ed.) Citation

ebrary, Inc, Varun Grover, and M. Lynne Markus. Business Process Transformation. Armonk, N.Y.: M. E. Sharpe, 2008.

MLA (9th ed.) Citation

ebrary, Inc, et al. Business Process Transformation. M. E. Sharpe, 2008.