Customer service training 101 quick and easy techniques that get great results /
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Main Author: | |
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Corporate Author: | |
Format: | Electronic eBook |
Language: | English |
Published: |
New York :
AMACOM,
c2005.
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Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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LEADER | 00000nam a22000004a 4500 | ||
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001 | 0000083257 | ||
005 | 20171002054208.0 | ||
006 | m u | ||
007 | cr cn||||||||| | ||
008 | 050413s2005 nyu s 001 0 eng | ||
010 | |z 2005010446 | ||
020 | |z 0814472907 | ||
035 | |a (CaPaEBR)ebr10120166 | ||
035 | |a (OCoLC)228136605 | ||
040 | |a CaPaEBR |c CaPaEBR | ||
050 | 1 | 4 | |a HF5415.5 |b .E89 2005eb |
082 | 0 | 4 | |a 658.8/12 |2 22 |
100 | 1 | |a Evenson, Renee, |d 1951- | |
245 | 1 | 0 | |a Customer service training 101 |h [electronic resource] : |b quick and easy techniques that get great results / |c Renee Evenson. |
260 | |a New York : |b AMACOM, |c c2005. | ||
300 | |a ix, 207 p. | ||
500 | |a Includes index. | ||
533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
650 | 0 | |a Customer relations. | |
650 | 0 | |a Customer services. | |
650 | 0 | |a Employees |x Training of. | |
655 | 7 | |a Electronic books. |2 local | |
710 | 2 | |a ebrary, Inc. | |
856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10120166 |z An electronic book accessible through the World Wide Web; click to view |
908 | |a 170314 | ||
942 | 0 | 0 | |c EB |
999 | |c 72415 |d 72415 |