Customer service training 101 quick and easy techniques that get great results /

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Bibliographic Details
Main Author: Evenson, Renee, 1951-
Corporate Author: ebrary, Inc
Format: Electronic eBook
Language:English
Published: New York : AMACOM, c2005.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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010 |z  2005010446 
020 |z 0814472907 
035 |a (CaPaEBR)ebr10120166 
035 |a (OCoLC)228136605 
040 |a CaPaEBR  |c CaPaEBR 
050 1 4 |a HF5415.5  |b .E89 2005eb 
082 0 4 |a 658.8/12  |2 22 
100 1 |a Evenson, Renee,  |d 1951- 
245 1 0 |a Customer service training 101  |h [electronic resource] :  |b quick and easy techniques that get great results /  |c Renee Evenson. 
260 |a New York :  |b AMACOM,  |c c2005. 
300 |a ix, 207 p. 
500 |a Includes index. 
533 |a Electronic reproduction.  |b Palo Alto, Calif. :  |c ebrary,  |d 2013.  |n Available via World Wide Web.  |n Access may be limited to ebrary affiliated libraries. 
650 0 |a Customer relations. 
650 0 |a Customer services. 
650 0 |a Employees  |x Training of. 
655 7 |a Electronic books.  |2 local 
710 2 |a ebrary, Inc. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10120166  |z An electronic book accessible through the World Wide Web; click to view 
908 |a 170314 
942 0 0 |c EB 
999 |c 72415  |d 72415