APA (7e ed.) Bronvermelding
Evenson, R. (2005). Customer service training 101: Quick and easy techniques that get great results. AMACOM.
Chicago (17e ed.) Bronvermelding
Evenson, Renee. Customer Service Training 101: Quick and Easy Techniques That Get Great Results. New York: AMACOM, 2005.
MLA (9e ed.) Bronvermelding
Evenson, Renee. Customer Service Training 101: Quick and Easy Techniques That Get Great Results. AMACOM, 2005.
Let op: Deze citaties zijn niet altijd 100% accuraat.