The effect of relationship management on customer satisfaction : a survey of Kenya Airways' corporate customers in Nairobi /
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| Hlavní autor: | |
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| Médium: | Kniha |
| Jazyk: | angličtina |
| Vydáno: |
Nairobi :
Daystar University,
2014
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| Témata: | |
| Tagy: |
Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!
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| Popis jednotky: | A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Marketing and Strategic Management. |
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| Fyzický popis: | xi, 93 p : ill ; cm. |
| Bibliografie: | Includes bibliographical references. |