APA (7. basım) Alıntı
Koskei, A. (2014). The effect of relationship management on customer satisfaction: A survey of Kenya Airways' corporate customers in Nairobi. Daystar University.
Chicago Style (17. basım) Atıf
Koskei, Anne. The Effect of Relationship Management on Customer Satisfaction: A Survey of Kenya Airways' Corporate Customers in Nairobi. Nairobi: Daystar University, 2014.
MLA (9th ed.) Atıf
Koskei, Anne. The Effect of Relationship Management on Customer Satisfaction: A Survey of Kenya Airways' Corporate Customers in Nairobi. Daystar University, 2014.
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