Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA) /

Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA) /

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Bibliographic Details
Main Author: Sherman, H. David
Corporate Author: SpringerLink (Online service)
Other Authors: Zhu, Joe
Format: Electronic eBook
Language:English
Published: Boston, MA : Springer US, 2006.
Subjects:
Economics.
Industrial engineering.
Engineering economy.
Econometrics.
Economics/Management Science.
Operations Research/Decision Theory.
Management.
Engineering Economics, Organization, Logistics, Marketing.
Industrial and Production Engineering.
Business/Management Science, general.
Online Access:http://dx.doi.org/10.1007/0-387-33231-6
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Description
Physical Description:digital.
ISBN:9780387332314
DOI:10.1007/0-387-33231-6

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