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00000cam a22000002 4500 |
001 |
0000044878 |
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Daystar |
005 |
20171002023931.0 |
008 |
100722s xx 000 0 eng d |
020 |
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|a 9780136118749 :
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040 |
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|a Daystar
|d Dnjuki
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050 |
1 |
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|a HF5415.13
|b .L5883
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100 |
1 |
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|a Lovelock, Christopher.
|
245 |
1 |
0 |
|a Service marketing :
|b people, technology, strategy /
|c Christopher Lovelock.
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250 |
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|a 7th ed.
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260 |
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|a Boston :
|b Pearson,
|c c2011.
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300 |
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|a 648p :
|b ill (some col.)
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504 |
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|a Includes bibliographical references and index.
|
541 |
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|a Gabby
|c Purchase
|d June,2010
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650 |
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0 |
|a Customer service
|x Marketing.
|
650 |
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0 |
|a Marketing
|x Management.
|
650 |
|
0 |
|a Profesions
|x Marketing.
|
650 |
|
0 |
|a Service industries
|x Marketing.
|
700 |
1 |
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|a Wirtz, Jochen.
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908 |
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|a 100722
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942 |
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|c TBL
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952 |
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|d 2017-09-28
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|o TBL HF5415.13.L5883
|p BK096444
|r 2017-09-28 00:00:00
|s 2010-09-01
|t c
|w 2017-09-28
|x Book (BK096444) Lost and paid for through finance by Charles Muchiri (06-0754) on 7th July 2021 at Ksh. 7,123
|y TBL
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989 |
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|a 1488783258
|
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|c 40964
|d 40964
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