Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance /

This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people...

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Bibliographic Details
Main Author: Kmetz, John L.
Format: Electronic eBook
Language:English
Published: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2012.
Edition:1st ed.
Series:2012 digital library.
Operations and supply chain management collection.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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