Virtual reference training the complete guide to providing anytime, anywhere answers /
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Format: | Electronic eBook |
Language: | English |
Published: |
Chicago :
American Library Association,
2004.
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Online Access: | An electronic book accessible through the World Wide Web; click to view |
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LEADER | 00000nam a2200000 a 4500 | ||
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001 | 0000095206 | ||
005 | 20171002054905.0 | ||
006 | m u | ||
007 | cr cn||||||||| | ||
008 | 031217s2004 ilua sb 001 0 eng | ||
010 | |z 2003027440 | ||
020 | |z 0838908764 | ||
035 | |a (CaPaEBR)ebr10194686 | ||
035 | |a (OCoLC)55701430 | ||
040 | |a CaPaEBR |c CaPaEBR | ||
043 | |a n-us-wa | ||
050 | 1 | 4 | |a Z711.45 |b .H57 2004eb |
082 | 0 | 4 | |a 025.5/24 |2 22 |
100 | 1 | |a Hirko, Buff. | |
245 | 1 | 0 | |a Virtual reference training |h [electronic resource] : |b the complete guide to providing anytime, anywhere answers / |c Buff Hirko, Mary Bucher Ross. |
260 | |a Chicago : |b American Library Association, |c 2004. | ||
300 | |a v, 160 p. : |b ill. | ||
504 | |a Includes bibliographical references (p. 153-155) and index. | ||
505 | 0 | |a Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up. | |
533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
650 | 0 | |a Electronic reference services (Libraries) |x Study and teaching |z Washington (State) |v Case studies. | |
650 | 0 | |a Electronic reference services (Libraries) |x Study and teaching. | |
650 | 0 | |a Reference librarians |x Training of. | |
650 | 0 | |a Reference librarians |x In-service training. | |
655 | 7 | |a Electronic books. |2 local | |
700 | 1 | |a Ross, Mary Bucher, |d 1948- | |
710 | 2 | |a ebrary, Inc. | |
856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10194686 |z An electronic book accessible through the World Wide Web; click to view |
908 | |a 170314 | ||
942 | 0 | 0 | |c EB |
999 | |c 84361 |d 84361 |