Electronic customer relationship management

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Bibliographic Details
Corporate Author: ebrary, Inc
Other Authors: Fjermestad, Jerry, Romano, Nicholas C.
Format: Electronic eBook
Language:English
Published: Armonk, N.Y. ; London : M.E. Sharpe, c2006.
Series:Advances in management information systems ; v. 3.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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