APA(7版)引用形式
ebrary, Inc, Fjermestad, J., & Romano, N. C. (2006). Electronic customer relationship management. M.E. Sharpe.
Chicagoスタイル(17版)引用形式
ebrary, Inc, Jerry Fjermestad, , Nicholas C. Romano. Electronic Customer Relationship Management. Armonk, N.Y. ; London: M.E. Sharpe, 2006.
MLA(9版)引用形式
ebrary, Inc, et al. Electronic Customer Relationship Management. M.E. Sharpe, 2006.
警告: この引用は必ずしも正確ではありません.