Electronic customer relationship management

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Bibliographic Details
Corporate Author: ebrary, Inc
Other Authors: Fjermestad, Jerry, Romano, Nicholas C.
Format: Electronic eBook
Language:English
Published: Armonk, N.Y. ; London : M.E. Sharpe, c2006.
Series:Advances in management information systems ; v. 3.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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035 |a (CaPaEBR)ebr10178047 
035 |a (OCoLC)276373357 
040 |a CaPaEBR  |c CaPaEBR 
050 1 4 |a HF5415.5  |b .E44 2006eb 
245 0 0 |a Electronic customer relationship management  |h [electronic resource] /  |c Jerry Fjermestad, Nicholas C. Romano, editors. 
260 |a Armonk, N.Y. ;  |a London :  |b M.E. Sharpe,  |c c2006. 
300 |a xiii, 210 p. :  |b ill. 
490 1 |a Advances in management information systems ;  |v v. 3 
504 |a Includes bibliographical references and index. 
533 |a Electronic reproduction.  |b Palo Alto, Calif. :  |c ebrary,  |d 2009.  |n Available via World Wide Web.  |n Access may be limited to ebrary affiliated libraries. 
650 0 |a Customer relations  |x Management. 
650 0 |a Electronic commerce. 
655 7 |a Electronic books.  |2 local 
700 1 |a Fjermestad, Jerry. 
700 1 |a Romano, Nicholas C. 
710 2 |a ebrary, Inc. 
830 0 |a Advances in management information systems ;  |v v. 3. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10178047  |z An electronic book accessible through the World Wide Web; click to view 
908 |a 170314 
942 0 0 |c EB 
999 |c 81678  |d 81678