Selling to anyone over the phone

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Bibliographic Details
Main Author: Walkup, Renee P., 1957-
Corporate Author: ebrary, Inc
Other Authors: McKee, Sandra L., 1952-
Format: Electronic eBook
Language:English
Published: New York : AMACOM, c2006.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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010 |z  2005011786 
020 |z 0814472842 (pbk.) 
035 |a (CaPaEBR)ebr10120210 
035 |a (OCoLC)61658700 
040 |a CaPaEBR  |c CaPaEBR 
050 1 4 |a HF5438.3  |b .W34 2006eb 
082 0 4 |a 658.8/72  |2 22 
100 1 |a Walkup, Renee P.,  |d 1957- 
245 1 0 |a Selling to anyone over the phone  |h [electronic resource] /  |c Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson. 
260 |a New York :  |b AMACOM,  |c c2006. 
300 |a xi, 194 p. :  |b ill. 
500 |a Includes index. 
505 0 |a Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close. 
533 |a Electronic reproduction.  |b Palo Alto, Calif. :  |c ebrary,  |d 2013.  |n Available via World Wide Web.  |n Access may be limited to ebrary affiliated libraries. 
650 0 |a Telephone selling. 
655 7 |a Electronic books.  |2 local 
700 1 |a McKee, Sandra L.,  |d 1952- 
710 2 |a ebrary, Inc. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10120210  |z An electronic book accessible through the World Wide Web; click to view 
908 |a 170314 
942 0 0 |c EB 
999 |c 72457  |d 72457