Secret service hidden systems that deliver unforgettable customer service /
में बचाया:
| मुख्य लेखक: | |
|---|---|
| निगमित लेखक: | |
| स्वरूप: | इलेक्ट्रोनिक ई-पुस्तक |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
New York :
AMACOM,
c2003.
|
| विषय: | |
| ऑनलाइन पहुंच: | An electronic book accessible through the World Wide Web; click to view |
| टैग: |
कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!
|
विषय - सूची:
- Secret service systems : creating behind-the-scenes systems
- Secret service at work : implementing secret service systems
- Your front line is your bottom line : the value of your front-line people
- What are we really selling? : making it an experience
- Drilling for oil, in your own backyard : marketing to go deeper with your existing customers
- Creating passionate team members : creating a great corporate culture
- An opportunity to be a hero : turning customer complaints into positive experiences
- Enhancing the quality of lives around us : giving back
- E-nough : getting back to the face-to-face relationships.